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Core

Payouts & Fees

When you get paid, how, and every fee that applies.

The four balance buckets

Your Dune Sale balance is split into four states:

StateMeaningWithdrawable?
PendingBrand is reviewing the conversionNo
ApprovedBrand confirmed. Waiting for brand to pay Dune.No
HeldDune received payment. 7-day hold running.No
AvailableHold cleared. Ready to withdraw.Yes

The 7-day hold

When a brand pays Dune for a conversion, we hold the funds for 7 days before releasing them to your Available balance. This lets us handle late chargebacks and reversals without clawing money back from you.

Trusted partners with a good history can have their hold reduced or removed by contacting support.

Payout minimum

Currently $25. Below that, the button is disabled.

Processing fee

We charge a flat 5% on every payout request. This covers banking, crypto network, and gift-card processing costs.

Example: request $100 → fee $5 → you receive $95.

Payout methods

  • Bank transfer — 1-3 business days internationally
  • Crypto — USDT (TRC-20, ERC-20, BEP-20), USDC, BTC, ETH, SOL — typically same day
  • Gift cards — Amazon, Apple, Google Play, Steam, Visa prepaid — delivered by email

See Payout Methods for the fields required per method.

Payout cadence

You can request a payout weekly. There’s no fixed “payday” — request whenever your balance is above the minimum.

Processing time after you request:

  • Same day for crypto and gift cards on business days
  • 1-3 business days for bank transfers

Legal info required before first payout

Before your first withdrawal, you must complete the Legal Info form on /settings/legal:

  • Legal name (as on government ID)
  • Tax ID / national ID / SSN / EIN
  • Residential address
  • Billing address (may differ from residential)

After your first paid payout, some fields (legal name, country) lock. To change them, contact support with proof of identity.

Last updated July 2026